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Ipsos PX Pulse: Consumer Perspectives on Patient Experience in the U.S.

January 1, 1970

The Beryl Institute and Ipsos have released the sixth edition of the Ipsos PX Pulse, a tracking and trending report of U.S.
consumer sentiment as it pertains to their healthcare experience.

The report continues to trend data related to the consumer experience from data first collected pre-pandemic in December 2019 through the current rise of the Delta variant in August 2021. In addition, this report explores several additional timely topics related to the patient experience including a deep-dive into health system perceptions and trust, provider communications related to COVID-19 vaccines, consumer site of care and telemedicine preferences, and we revisit questions related to racial and ethnic disparity last explored in June 2020.