CAHPS Hospice Survey: Upcoming Training

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The Centers for Medicare & Medicaid Services (CMS) will offer Introduction to the CAHPS Hospice Survey the week of September 18, 2023 and CAHPS Hospice Survey Update Training on September 28, 2023. These training sessions are mandatory for survey vendors but are open to hospices and other interested individuals and organizations. These sessions are helpful to those new to […]

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CAHPS Hospice Survey Quality Assurance Guidelines & Training Materials

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The Consumer Assessment of Healthcare Providers and Systems Version 9.0 is now available. The Guidelines include information on the program requirements, sampling protocol, modes of survey administration, and data coding and data file preparation and submission amongst general information about the survey, its administration and oversight activities.  Updates to the guidelines were made based on questions […]

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