Agency for Healthcare Research and Quality Releases First HCBS CAHPS Summary Report

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At the end of July, the Agency for Healthcare Research and Quality (AHRQ) released the first ever summary report of the Home and Community Based Services (HCBS) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. The HCBS CAHPS was developed by the Centers for Medicare and Medicaid Services (CMS) as a way to solicit […]

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CAHPS Hospice Survey: Upcoming Training

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The Centers for Medicare & Medicaid Services (CMS) will offer Introduction to the CAHPS Hospice Survey the week of September 18, 2023 and CAHPS Hospice Survey Update Training on September 28, 2023. These training sessions are mandatory for survey vendors but are open to hospices and other interested individuals and organizations. These sessions are helpful to those new to […]

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Hospice Quality Reporting Program Update

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Below are updates regarding the Hospice Quality Reporting Program (HQRP) that were recently posted: Quarterly Q&A The HQRP Quarterly Q&A for Q1 2023 is now available. This Q&A includes selected questions received by the Hospice Quality Help Desk during the first quarter of 2023 (January 1 to March 31). There are a handful of questions […]

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CAHPS Hospice Survey Participation Exemption for Size Form Now Available

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The Participation Exemption for Size Form for the calendar year (CY) 2023 CAHPS Hospice Survey data collection and reporting requirements is now available. Hospices that served fewer than 50 survey-eligible decedents/caregivers from January 1, 2022 through December 31, 2022 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2023. […]

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NAHC Analysis: Proposed Changes to Medicaid Managed Care

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On Thursday, April 28, the Centers for Medicare and Medicaid Services (CMS) released a pair of proposed regulations that will significantly impact the Medicaid program if finalized. The two notices of proposed rulemaking (NPRMs) jointly address a wide range of issues regarding access to and payment for Medicaid services. While there are positive components to […]

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Important Home Health CAHPS Reminders

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It is the responsibility of all Medicare-certified home health agencies (HHAs) to participate every month in the Home Health CAHPS Survey to obtain the full Annual Payment Update (APU) from the Centers for Medicare & Medicaid Services (CMS). The CY 2024 APU submission period is coming to a close on March 31, 2023 and the […]

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Preview Reports for Home Health CAHPS Survey Including Star Ratings Now Available

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In January 2023 Care Compare will be updated with the Home Health CAHPS (HH CAHPS) Survey results from Q3, 2021 – Q2, 2022. The update will include the corresponding HH CAHPS Survey Star Ratings. Agencies with 40 or more completed surveys during the four quarters for this period will have their results displayed in Care […]

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CAHPS Hospice Survey Deadline Approaching and New Materials Available

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Hospices that have served fewer than 50 survey-eligible decedents/caregivers in calendar year (CY) 2021 (January 1, 2021 through December 31, 2021) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2022.  The deadline to apply is December 31, 2022. The Participation Exemption for Size Form for the CY 2022 needs to be […]

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Now Available in iQIES: Preview Reports for the February 2023 Refresh

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Providers can now access the latest Provider Preview Reports via the Certification and Survey Provider Enhanced Reports (CASPER) application. Once released in CASPER, providers will have 30 days during which to review their quality measure results. Although the actual “preview period” is 30 days, the reports will continue to be available for another 30 days, […]

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CMS Open Door Forum Updates Home Health & Hospice Providers

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The Centers for Medicare and Medicaid Services (CMS) held a Home Health, Hospice, and DME Open Door Forum on November 9, 2022. What follows is a summary of the relevant ODF content for home health and hospice providers. HOME HEALTH CMS began the Forum with a summary of the CY 2023 Home Health Prospective Payment […]

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