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Using Technology to Chart a Course for Care

January 1, 1970

Smartphone apps and focused technology for caregivers can help with care management and communication

Crystal Bailey, who lives in the Chicago area, noticed that her 86-year-old mother Editha Walker had begun to have problems managing technology. “As my mother continued to age, it became obvious that the traditional applications and phones were too small for her arthritic fingers to manipulate,” Bailey says. “In addition, her eyes were not able to read text messages or to select the appropriate buttons.”

Many older adults are keen to incorporate technology into their daily lives, but they may face physical challenges that make it difficult to use or manipulate devices. According to a Pew Research Center analysis in 2021, adults 65 and older still lag behind the younger demographic when it comes to internet use.

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